Listen and Repeat

Car rental counter: briefing a new rental agent

Listen to a manager briefing a new rental agent at a car rental counter.

a car rental counter: a service desk with monitors, a key board on the wall behind, a queue rail and cars visible through glass beyond

Play the intro to continue

Exam timing — each sentence plays once, a beep sounds, and recording starts by itself. You get 8–12 seconds before it stops and moves on. No stop button, no replay, no second attempt. Turn this off only to rehearse without the clock.